JetSpring for Education
Turn your communications into reliable channels for increased enrollments and retention.
Jetspring for Education
Turn your communications into reliable channels for increased enrollments and retention.
JetSpring for Business
Improve prospect and customer engagement with live agents powered by ground-breaking technology.
JetSpring for Business
Improve prospect and customer engagement with live agents powered by ground-breaking technology.
The Live Agent Difference
Self-service apps, chatbots, and automated operators have changed communications and experiences, but our live agents ensure true engagement. JetSpring’s at-home live agents are college educated and trained to handle the specific needs of our clients. Organizations of any size, across all industries benefit from our team of accomplished professionals that are experts in listening to prospects and customers and providing them the best answers. They ensure that prospects stay interested and customers get the answers they need.
At JetSpring, we consider ourselves to be student advocates before all else.
What are the primary factors driving college dropout rates?
Through discussions with UCLA®, we discovered that the financial aid application process was a huge barrier to student success, particularly to that of students from underprivileged backgrounds.
Blogs and Podcasts
Live Chat for Higher Ed: Dos and Don’ts
Many colleges and universities use live chat to boost enrollment and support students—but not all of them use it correctly. This guide is for higher ed admissions directors, marketers, and administrators who are looking to implement live chat and don’t know where to...
The Complete Chatbot Glossary for Beginners
The JetSpring Chatbot Glossary: Chatbots have been around for decades now, but most people aren’t familiar with the terminology relating to them. If you’ve ever interacted with an online customer support bot or if you’re a business owner yourself, you probably know...
Three Steps to a Winning Live Chat Experience
Take your live chat experience from ordinary to extraordinary with these three tips from JetSpring chat experts. Live chat has quickly become one of the most popular, effective, and profitable ways to achieve digital sales and offer customer support. Take a...