Our Agents are the Difference for Business

To attract and retain clients most likely to buy, organizations need to be constantly on call. Unfortunately, this is a huge drain on resources. Our at-home, live agents are college-educated and trained to handle the specific communication needs of our customers. For customers, this team of accomplished professionals is proficient in listening to needs, asking the right questions to providing them with the best answers quickly. For sales team, our team of live agents handles the day-to-day inquires and delivers qualified leads to sales teams 24 x 7. Here are just a few of the ways we help you communicate.

Live Chat

Get more qualified website leads and give your customers the benefits of 24/7 support from our remote team of college-educated, live chat agents. 

Chatbots

Upgrade your sales and support game with custom chatbots that automate outdated engagement processes and get people the answers they need faster than ever. 

Live Voice Agents

Expand your marketing and engagement strategy with inbound and outbound voice campaigns managed by our remote team of college-educated live voice agents.  

Text Messaging

Engage prospects anywhere and everywhere with advanced text messaging technology that puts your business and products in the palm of their hand.  

Social Media Messaging

Amplify your influence with message-based support on any major social media platform.  

Contact Center Consulting

Get expert advice on which solutions will drive revenue and close the loop between you and your customers.  

Powerful Dashboards

Higher Ed institutions need data analytics, not just a data dump. Experience our customizable dashboard that gives you meaningful data and actionable insights. 

Social Media Messaging

Amplify your influence with message-based support on any major social media platform.  

Contact Center Consulting

Get expert advice on which solutions will drive revenue and close the loop between you and your customers.  

Dashboards & Data

Every client has a unique relationship to their data. Our analytics are designed to provide you with the numbers you need to turn data into action. Rather than offer a data dump with no way to make heads or tails of the information, JetSpring provides a customizable dashboard that enables you to make informed decisions.

Live Chat

JetSpring’s custom live chat programs are tailored to meet the needs of your brand, industry, and customer. We hire college-educated, US-based chat agents who work 24/7 to engage prospects and move them further along your sales funnel, turning your website into valuable customer experience that translates into more leads and conversions.  

Our work-from-home contact center model offers more stability and greater cost savings that we’re able to pass along to our clients, making our solutions accessible for wide variety of businesses.  

 Chatbots

JetSpring chatbots are for brands that want to take their customer engagement to the next level. Our chatbots can expand your sales and support initiatives while managing resources, giving consumers easy access to all the information they’ll need along their journey from prospect to customer.  

Each JetSpring chatbot is custom designed with your needs and goals in mind, and our team is there every step of the way to ensure that your chatbot both delivers results and works appropriately in the context of your greater marketing strategy. 

Live Voice agents

Close the loop on your marketing strategy with custom inbound and outbound voice campaigns. JetSpring’s at-home voice agents provide a crucial touch along your sales funnel, ensuring that prospects don’t go silent between other critical touchpoints. 

 We design targeted voice campaigns that optimize your existing marketing funnels and drive gains in revenue and conversion. JetSpring voice agents create more personalized and memorable brand experiences, helping businesses make a lasting impression on customers before they ever make a purchase. 

Text Messaging

JetSpring text messaging solutions help businesses address a range of customer engagement challenges, spanning everything from appointment scheduling to support tickets to promotional campaigns.  

Text messaging has an open rate of over 90%, making it consumers’ preferred method of communication compared to email, voice, and other traditional marketing channels. Adding JetSpring text messaging to your marketing toolkit makes it possible for customers to easily stay connected with you anywhere and everywhere without visiting your website or logging into a chat tool. 

Social Media Messaging

Engage your customers on their favorite channels with JetSpring social media messaging. We make it possible for your team (or our live agents) to provide valuable conversational experiences across a variety of platforms, turning your social media profiles into powerful vehicles for sales and support.  

 Our social media messaging services make it possible to find and engage your prospects whether they’re on your homepage or scrolling through their social feeds. 

Contact Center Consulting

Need help building a multichannel enrollment funnel? Our contact center experts have over twenty years of experience building highly profitable operations that drive serious gains in conversion and lead generation while maximizing cost efficiency.   

We’ll conduct an audit of your existing infrastructure and consult with you to get a clear picture of your objectives for revenue, conversion, and engagement. Then, we’ll recommend a custom solution designed with your specific brand, goals, and resources in mind.