JetSpring for Education

Turn your communications into reliable channels for increased enrollments and retention.

Jetspring for Education

Turn your communications into reliable channels for increased enrollments and retention.

JetSpring for Business

Improve prospect and customer engagement with live agents powered by ground-breaking technology.

JetSpring for Business

Improve prospect and customer engagement with live agents powered by ground-breaking technology.

The Live Agent Difference

Self-service apps, chatbots, and automated operators have changed communications and experiences, but our live agents ensure true engagement. JetSpring’s at-home live agents are college educated and trained to handle the specific needs of our clients. Organizations of any size, across all industries benefit from our team of accomplished professionals that are experts in listening to prospects and customers and providing them the best answers. They ensure that prospects stay interested and customers get the answers they need.

2x; Nearly double your coverage. Don't miss leads. Our live agents cover your chat 24 x7.
48% of chats arrive after hours. Our live agents triage. Qualified leads are sent to you.
181 hours: average time spend monthly on leads that won't convert. Save resources, close deals. Out live agents qualify leads. You concentrate on gaining new business.

At JetSpring, we consider ourselves to be student advocates before all else.

What are the primary factors driving college dropout rates?

Through discussions with UCLA®, we discovered that the financial aid application process was a huge barrier to student success, particularly to that of students from underprivileged backgrounds.

Blogs and Podcasts

Live Chat for Higher Ed: Dos and Don’ts

Live Chat for Higher Ed: Dos and Don’ts

Many colleges and universities use live chat to boost enrollment and support students—but not all of them use it correctly. This guide is for higher ed admissions directors, marketers, and administrators who are looking to implement live chat and don’t know where to...

The Complete Chatbot Glossary for Beginners

The Complete Chatbot Glossary for Beginners

Chatbots have been around for decades now, but most people aren’t familiar with the terminology relating to them.  If you’ve ever interacted with an online customer support bot or if you’re a business owner yourself, you probably know how to use chatbots. But do you...

Three Steps to a Winning Live Chat Experience

Three Steps to a Winning Live Chat Experience

Take your live chat experience from ordinary to extraordinary with these three tips from JetSpring chat experts. Live chat has quickly become one of the most popular, effective, and profitable ways to achieve digital sales and offer customer support. Take a...