JetSpring for Education

Turn your communications into reliable channels for increased enrollments and retention.

Jetspring for Education

Turn your communications into reliable channels for increased enrollments and retention.

JetSpring for Business

Improve prospect and customer engagement with live agents powered by ground-breaking technology.

JetSpring for Business

Improve prospect and customer engagement with live agents powered by ground-breaking technology.

The Live Agent Difference

Self-service apps, chatbots, and automated operators have changed communications and experiences, but our live agents ensure true engagement. JetSpring’s at-home live agents are college educated and trained to handle the specific needs of our clients. Organizations of any size, across all industries benefit from our team of accomplished professionals that are experts in listening to prospects and customers and providing them the best answers. They ensure that prospects stay interested and customers get the answers they need.

2x; Nearly double your coverage. Don't miss leads. Our live agents cover your chat 24 x7.
48% of chats arrive after hours. Our live agents triage. Qualified leads are sent to you.
181 hours: average time spend monthly on leads that won't convert. Save resources, close deals. Out live agents qualify leads. You concentrate on gaining new business.

At JetSpring, we consider ourselves to be student advocates before all else.

What are the primary factors driving college dropout rates?

Through discussions with UCLA®, we discovered that the financial aid application process was a huge barrier to student success, particularly to that of students from underprivileged backgrounds.

Blogs and Podcasts

9 Customer Experience Podcasts on Our Weekly Playlist

9 Customer Experience Podcasts on Our Weekly Playlist

9 Customer Experience Podcasts on Our Weekly Playlist Looking for something to listen to on your commute or lunchtime walks? Look no further!  Our customer experience experts compiled this list of podcasts they listen to to keep up with CX trends and innovations. You...

Designing a Live Chat Widget That Converts

Designing a Live Chat Widget That Converts

If you’re looking for a way to increase sales, customer loyalty, and revenue, adding a live chat widget to your site is the way to go. According to Kayako, 79% of businesses found that live chat improved all of these areas.  Many chat providers will give you a...

Omnichannel Contact Center: Everything You Need to Know

Omnichannel Contact Center: Everything You Need to Know

What is an omnichannel contact center?   “Omnichannel contact center” is an omnipresent buzzword in the modern telecommunications industry. But what exactly does it mean? Why is it relevant to your organization? In this article, you'll learn how you can...

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