JetSpring for Education

Turn your communications into reliable channels for increased enrollments and retention.

Jetspring for Education

Turn your communications into reliable channels for increased enrollments and retention.

JetSpring for Business

Improve prospect and customer engagement with live agents powered by ground-breaking technology.

JetSpring for Business

Improve prospect and customer engagement with live agents powered by ground-breaking technology.

The Live Agent Difference

Self-service apps, chatbots, and automated operators have changed communications and experiences, but our live agents ensure true engagement. JetSpring’s at-home live agents are college educated and trained to handle the specific needs of our clients. Organizations of any size, across all industries benefit from our team of accomplished professionals that are experts in listening to prospects and customers and providing them the best answers. They ensure that prospects stay interested and customers get the answers they need.

2x; Nearly double your coverage. Don't miss leads. Our live agents cover your chat 24 x7.
48% of chats arrive after hours. Our live agents triage. Qualified leads are sent to you.
181 hours: average time spend monthly on leads that won't convert. Save resources, close deals. Out live agents qualify leads. You concentrate on gaining new business.

At JetSpring, we consider ourselves to be student advocates before all else.

What are the primary factors driving college dropout rates?

Through discussions with UCLA®, we discovered that the financial aid application process was a huge barrier to student success, particularly to that of students from underprivileged backgrounds.

Blogs and Podcasts

Omnichannel Contact Center: Everything You Need to Know

Omnichannel Contact Center: Everything You Need to Know

What is an omnichannel contact center?   “Omnichannel contact center” is an omnipresent buzzword in the modern telecommunications industry. But what exactly does it mean? Why is it relevant to your organization? In this article, you'll learn how you can...

Contact Center Glossary for Beginners

Contact Center Glossary for Beginners

If you’re not familiar with the industry, contact center terminology can seem like a foreign language. With confusing acronyms and niche phrases, it’s not easy for a newcomer to grasp everything immediately.   We put together this handy guide to help you get your...

14 Signs Your Communication Strategy Needs Work

14 Signs Your Communication Strategy Needs Work

“Communication is key.” How many times have you heard that phrase thrown around? It’s cliche, but true. In business, as in life, communicating effectively is essential to productivity. In addition to interpersonal communication, communications with your customers must...

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